Tuesday, September 30, 2008

Dominos..Better Late Than Never,,I Guess

We all had a very long day around here, filled with fit throwing toddlers, Doctors appointments, Grocery shopping, laundry, more fits, preschool, fits, ( see a pattern LOL), even an across town rescue mission ( but more on that later). I finally got home, unloaded the kids and the groceries, did the dishes so that I could find the sink, and was about ready to collapse when my daughter reminds me we have not had dinner yet,,, ugh. PIZZA IT IS!

We called our local Dominoes and ordered our feast. The guy on the phone was very nice and figured out the best coupon for me to use to get the best deal. He said that it should be about 45 minutes for delivery, and it was. The only problem is that they forgot half our order. The driver said the store was already making fresh replacements for him to go back and get, so that he would not be bringing us "old" pizza. I said ok that stuff happens, the driver said that I was suppose to call in and get a price adjustment for our trouble. For some reason I felt bad for the driver and gave him his tip.

The guy at the store offered to cut our bill in half and note on the computer that we get a free large pizza the next time we ordered. I really do understand that this stuff happens so I thanked him for adjusting the bill and making fresh pizzas. He said the pizza were almost out of the oven and would be her ASAP.

ANOTHER 45 minutes later we call back,, umm the driver is not here yet? No he is not,, already long story shorter,,, our order tonight ended up being FREE and we still get the large next time. I hope the new drivers will have figured things out by the next time we order LOL, but I really appreciate it when a company admits fault and just takes care of it instead of treating you like YOU did something wrong so I thought I would share with you all how this company did right by my family.

2 comments:

Christine said...

Sounds like a really tough day. I hate those kinds of days, where it is just one thing after the other. I know I always keep a bottle of wine on hand for days like that.

Drizzly said...

LOL... Great idea. I think there is a bottle in there. Oh well it would put me to sleep anyway LOL

Thanx for stopping by!