Let's (North) Face It

I was reading an article today about how one of the most popular internet auction sites wants to lean more toward the retail side of sales. I have many different feelings on this because I have both bought and sold on this site. The main point of the article was why on Earth would they want to compete with online retail giants like Zappos.com?

I have been to this site before and they have just about anything you could want, and I hear that their customer service is top notch. I was looking today at their selection of items by The North Face company. If you are into hiking, backpacking, or any other outdoor activity you have probably heard of them. Well one thing that I always forget about Zappos.com is that they have a 365 day return policy, yes a whole year to return items. What's more the shipping is free BOTH ways.

With all those things going for the site, why would any other company try and compete with that? Whether you are shopping for outdoor gear, or any of several thousand other items, it is worth checking out the selection at this site for sure.